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Extra resources for The Secret: What Great Leaders Know - And Do
Sample text
Again, he listened very carefully and even jotted down a few notes. ” “I’m not sure I’ll have a lot of suggestions for you, Debbie. What I can promise you is that over the next few months, you’ll find the answers to many of your questions. ” “I understand. ” Jeff asked. ” He smiled. “That’s an outstanding question— and a big one. I’m afraid that’s more than I want to tackle in the time we have remaining. How about we look at that next time? ” 20 THE SECRET Debbie was disappointed. She had hoped that Jeff would have a simple answer and that he could help solve her problem today.
To our shareholders, thank you for your confidence in us. It is my privilege to serve you! Jeff Brown President & Chief Operating Officer 46 THE SECRET As Debbie finished reading the letter, she felt proud to be part of her organization. She was thankful for the time she had spent with Jeff and could hardly wait for their next meeting. In the days that followed, Debbie realized that old habits were hard to break. On several occasions, she found herself engaged in all-too-familiar activities: specifically, fighting fires and making decisions that others should or could make.
The Management “Although I’ve never actually seen a sign like this, I see leaders treat their people this way in businesses large and small all over the world. It’s a tragedy! The wasted human potential is incalculable. ” Debbie could sense Jeff’s intense passion on this particular issue. He continued, “The only way to get the use of these free brains is to engage people in the cause and the work. And when you get their brains, you can often get their hearts as well. Then you’ve really got something!