By Jeffrey K. Liker
The definitive account of the 2009-2010 Toyota remember: A case research for overcoming any administration main issue Toyota below fireplace, 2011 Shingo Prize Winner, takes you past the headlines and into the workplaces and factories of Toyota to bare the reality in the back of the company's hugely publicized and debatable remember of over 10 million autos. Jeffrey Liker, the world's best specialist on Toyota methods and tradition, used to be granted unparalleled entry to the company's structures and folks. the result is the main accomplished account on hand of what quite brought on the drawback, and the way Toyota administration met the consequent demanding situations to come back out stronger-lessons that may be utilized to any administration hindrance in any undefined.
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Additional info for Toyota Under Fire: Lessons for Turning Crisis into Opportunity
Sample text
4 T H E M O S T A DM I R E D C O M PA NY I N T H E W ORLD The Toyota Production System and Toyota Business Practices Those with at least a passing knowledge of Toyota’s approach to manufacturing will recognize the origin of the now famous andon cord in Sakichi Toyoda’s “mistake-proof ” loom. The andon cord is pulled by a worker in a production plant to stop the assembly line as soon as an error is detected (all of Toyota’s automated equipment also has built-in error detection that will shut down the machine automatically).
Global Vision 2020 set the agenda for R&D as a focus on fuel-efficient, environmentally friendly vehicles. Toyota’s existing investments in hybrid technologies, including battery systems, electric motors, and other technology, as well as in alternative fuels like hydrogen, would be ramped up. The company would also seek partnerships with other leaders in the space—eventually leading to an investment in and partnership with Tesla Motors, a niche but fast-rising manufacturer of all-electric vehicles.
It had even made the Prius—the world’s first massproduction hybrid—profitable, a feat that, when the vehicle was launched, industry observers had claimed could never happen. But Toyota’s position was more dominant than even these impressive figures might suggest. Toyota had literally revolutionized manufacturing, process engineering, and quality, setting new standards for operational excellence that had become goals for companies in many industries. Toyota changed the way a large portion of the world thinks about quality and how to continuously improve any process.